Skills & Competencies for Commercial Tire Technician I

Commercial Tire Technician I job profile

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JOB SUMMARY for Commercial Tire Technician I

Performs tire and tire related services at commercial service centers according to company requirements.

JOB RESPONSIBILITIES for Commercial Tire Technician I

Mounts, demounts and balances commercial and other tires and wheels as directed by a service manager or a more senior technician. Follows established procedures to inspect tires, wheels and vehicles before and after service, noting additional needs and notifying the service manager or supervising technician. May responsible for replenishing inventory and maintaining shop supply levels.

Commercial Tire Technician I SALARY RANGE

BASE 50%
$30,047
TOTAL 50%
$30,543
Job Level
A01
Job Code
SC16000508
Education/Degree
Associate's Degree
Reports To
Supervisor or Manager

Commercial Tire Technician I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Commercial Tire Technician I skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Commercial Tire Technician I

1 Industry Competency – Automotive Services
Proficiency Level -1
Skill definition-Diagnosing, maintaining, repairing, and upgrading automobile components and systems to ensure safety, reliability, and optimal vehicle performance.
Level 1 Behaviors
(General Familiarity)
Describes the standard procedures and safety protocols for troubleshooting automotive systems.
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Level 2 Behaviors
(Light Experience)
Helps with test-driving vehicles to verify automotive repairs and ensure proper functioning.
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Level 3 Behaviors
(Moderate Experience)
Executes preventive maintenance plans to enhance the reliability and performance of vehicles.
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Level 4 Behaviors
(Extensive Experience)
Implements safety policies and procedures to ensure proper automotive parts handling and disposal.
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Level 5 Behaviors
(Mastery)
Develops and enforces quality control measures to ensure automotive repairs meet industry standards.
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2 Industry Competency – Vehicle Inspection
Proficiency Level -1
Skill definition-Examining vehicles using different tools and techniques to ensure safety, regulatory compliance, and optimal performance standards.
Level 1 Behaviors
(General Familiarity)
Describes the purpose of maintaining comprehensive records of vehicle inspections and preventative repair activities.
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Level 2 Behaviors
(Light Experience)
Cleans and maintains inspection equipment and tools to ensure optimal functionality.
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Level 3 Behaviors
(Moderate Experience)
Evaluates the overall condition of the vehicle and provides a detailed report to support recommendations for repairs.
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Level 4 Behaviors
(Extensive Experience)
Leads the investigation and resolution of customer complaints related to vehicle inspections.
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Level 5 Behaviors
(Mastery)
Promotes the use of updated vehicle service manuals as a key tool in ensuring the reliability of inspected vehicles.
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3 Commercial Tire Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Commercial Tire Technician I
Proficiency Level - 4
5 Competency for - Commercial Tire Technician I
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Commercial Tire Technician I

1 Job Family Competencies – Customer Satisfaction
Proficiency Level -1
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Explains the framework process used to monitor and ensure customer satisfaction.
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Level 2 Behaviors
(Light Experience)
Collects customer feedback to support the analysis of customer satisfaction scores.
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Level 3 Behaviors
(Moderate Experience)
Handles challenges and issues that affect high level customer satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Integrates customer service analytics to forecast customers' future needs and maximize satisfaction.
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Level 5 Behaviors
(Mastery)
Establishes policies and procedures to align our core values with customer service goals.
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2 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -1
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Discusses the possible work hazards for not complying with safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Records performed tasks according to the specified safety policies and procedures.
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Level 3 Behaviors
(Moderate Experience)
Implements departmental safety policies and procedures to ensure a hazard-free work environment.
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Level 4 Behaviors
(Extensive Experience)
Modifies our existing safety policies and procedures to meet regulatory requirements and standards.
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Level 5 Behaviors
(Mastery)
Designs and delivers training programs to educate employees on our updated safety policies and procedures.
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3 Commercial Tire Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Commercial Tire Technician I
Proficiency Level - 4
5 Competency for - Commercial Tire Technician I
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Commercial Tire Technician I

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -1
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
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Level 2 Behaviors
(Light Experience)
Gathers information on workflows and business controlling points.
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Level 3 Behaviors
(Moderate Experience)
Initiates SOP revisions to support continuous improvement of processes.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the benefits and drawbacks of a specific SOP; oversees the corresponding enhancements.
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Level 5 Behaviors
(Mastery)
Establishes formal policies and procedures to guide the our SOP practices.
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2 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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3 Commercial Tire Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Commercial Tire Technician I
Proficiency Level - 4
5 Competency for - Commercial Tire Technician I
Proficiency Level - 5

Summary of Commercial Tire Technician I skills and competencies

There are 6 hard skills for Commercial Tire Technician I, Automotive Services, Vehicle Inspection, Tire Servicing, etc.
2 general skills for Commercial Tire Technician I, Customer Satisfaction, Safety Policies and Procedures.
8 soft skills for Commercial Tire Technician I, Standard Operating Procedures (SOP), Attention to Detail, Maintaining Focus, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Commercial Tire Technician I, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Attention to Detail, and be proficient in Maintaining Focus.

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